As you contemplate your future, you might be asking yourself, what’s the next step?
Start your journey with us! We’re looking for a Senior UX Researcher (Mixed-Methods), to drive data-informed decision-making in our Accommodation product area, ensuring we design the best hotel and lodging experiences for our users. You will be joining our User Reserch Team in Barcelona. If you’re ready to soar, we’re ready to take you there.
Why eDreams ODIGEO
Join the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe.
21 million customers – 44 markets – 5 brands – 5.2M members in Prime
More than 100 million searches per day – Up to 6 billion daily AI predictions[e1]
Over 1,600 employees – More than 60 different nationalities from all continents – 99% permanent contracts – 36 average age
We’re the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world’s first travel subscription program.
What you will do:
The Role’s Key Responsibilities and Tasks
As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Senior Mixed-Methods UX Researcher within the team, you will be in charge of:
- Stakeholder and Executive Influence – work closely with executive leadership, product teams, and design to define research priorities and ensure insights drive product strategy
- End-to-End Mixed Methods Research – Plan and conduct qualitative and quantitative studies, including usability testing, surveys, behavioral analytics, and beyond, to inform the accommodation booking experience
- Research Advocacy & Visibility – Champion UX research across the organization, ensuring findings are actionable, accessible, and embedded in decision making
- Cross-Functional Collaboration – Partner with Product, Data, Design, and Engineering teams to align research insights with business objectives and optimize the user experience
- Impactful Storytelling – Translate complex research into compelling, data driven narrative that influence executive decisions and product roadmaps
- Process Optimization and Research Operations – Streamline research workflows, enhance research visibility, and drive efficiencies in research execution
- Implement AI-driven automation – Help us optimize data analysis, synthesis, and reporting
- Mentorship – Support and guide product designers in defining research questions, selecting methodologies, and interpreting findings
What you need to succeed:
Good to have
- 8+ years of user research experience in e-commerce, digital products, or SaaS environments.
- Deep expertise in mixed methods research, including qualitative (e.g., interviews, field studies, usability testing) and quantitative (e.g., surveys, A/B testing, behavioral data) methodologies.
- Proven experience partnering with executives and senior stakeholders, translating research into high-impact business recommendations.
- Strong analytical skills, with proficiency in data analysis and synthesis across multiple sources (e.g., user research, business intelligence, customer analytics).
- Experience integrating research into agile product development and influencing strategic decisions.
- Excellent communication and storytelling skills—able to present insights clearly and persuasively to non-research audiences.
- Passion for advocating for UX research and user-centered decision-making at scale.
Bonus Skills & Experience
- Proficiency with statistical tools (i.e., SPSS, R, Python, Excel, etc.) for advanced data analysis.
- Experience with AI-driven research automation and machine learning applications in UX.
- Background in experimental research, eye-tracking, or biometrics within a UX lab setting.
- Fluency in Spanish, German, French, or Italian (our business language is English).
Preferred Qualifications
- Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as GitHub Copilot, ChatGPT, or other AI-powered coding assistants.
- Experimentation Mindset: Curiosity and eagerness to explore, experiment with, and integrate emerging AI-driven solutions into software development workflows.
- AI-Enhanced Problem Solving: Ability to effectively leverage AI tools to debug code, streamline development processes, and enhance productivity.
- Adaptability and Learning Agility: Enthusiastic about continuously learning and quickly adapting to new AI features and capabilities.
- Collaboration with AI: Experience or interest in collaborating closely with AI tools as “pair programmers” to complement traditional software development practices.
What’s in it for you?
The best talent deserves the best benefits
At eDO, we want you to be a part of our success story and great culture.
Here’s what we offer:
- A rewarding Compensation package! 💥 Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years.
- Continuous learning to fuel your growth and explore new horizons! 📚 Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program.
- Grow opportunities to empower your career, and unleash your potential! 🚀 Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions.
- Your Well-being is our priority. Embrace Freedom and Flexibility! 💙 At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best.
- Work hard, party hard! We believe in having fun and connecting with colleagues! 🎉 Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices.
- Enjoy a dynamic and healthy environment! 💫 Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile mindset environment with recognition at our core.
Wanna take a peek into what it’s like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!
If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.
Apply now!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. Don’t meet every requirement? If you’re excited about this role but do not feel your experience aligns perfectly with all the requirements we strongly encourage you to apply nevertheless.
